Confidentiality of Your Work
Your confidentiality is especially important to us. As a leading online trademark solutions provider, Ztrademark understands that you have entrusted to us with your intellectual property and personal information. Therefore, we take every precaution to ensure that your information remains confidential.
The following steps have been implemented to guarantee client confidentiality:
• All our communication and document submission through our website/email is confidential and secure.
• Our team members have signed confidentiality agreements and same applies to trademark attorney.
• We have a secure management system for documents and your work can only be accessed by the operations team and the specific editor assigned to you.
• On request, we will sign a non-disclosure agreement. (additional cost will be incurred)
We take every precaution to protect the information of all our clients during the editing process.
• No direct contact between clients and attorneys.
• Names and other contact details are duly recorded only for the services to be provided.
• We do not share your personal details with any third party without cause.
Payments and credit cards
Ztrademark does not collect or store any credit card information relating to your payment. All payments are conducted through the payment gateway, which provides for highly secure credit card transactions. For details regarding the payment and credit data collection procedure of our payment gateway, please visit their website.
We may post testimonials on our web site but only with express authorization from past clients.